Bronwyn Pollitt biography: 10 things about Perth, Australia real estate agent

Who is Bronwyn Pollitt?

Bronwyn Joan Pollitt is an Australian licensed real estate agent and property manager. She called herself a white Australian in an email she sent to Indian couple Sandeep Kumar and Ritu Devi Sharma.

Pollitt was the agent of a house in Hocking, Western Australia, which Kumar and Sharma rented. The agent sent an email to Kumar and Sharma after the couple left the house, which said, “After my discussion with Ritu about cleaning I have given thought to the cultural differences and attitudes to cleaning coming through from my Indian tenants.”

“I and my English family have been in Australia for generations going back to the first settlement,” Pollitt continued. “Our living standards, our quality of life and expectations are very different to the overcrowded, overpopulated, dirty squaller [sic] of many other countries including India. Therefore, it is impossible to have a discussion about what is clean and when I and most Australians have an expectation of what is clean and you are talking from what you are used to.”

“I and most Australians have an expectation of what is clean and you are talking from what you are used to,” Pollitt added. “There is no comparison, there cannot be any discussion as you are not used to our cultural way of living.”

According to Poliitt, a general cleaning cost after tenants vacated is usually around $1,000. She, Kumar and Sharma had a dispute over a $200 cleaning fee.

“I as a white Australian believe you and the others that come to Australia as you want to enjoy the lovely way of life we enjoy, clean, fresh air, jobs or if you cannot get a job social support, medical help and no overpopulation,” Pollitt wrote. “Hopefully the massive influx of Indian people will not turn our beautiful country into the filth that is India where bodies are on the street, half burnt bodies are in the river and people climb over each other for medical help. While living in absolute slums. It all starts with cleaning the rental properties though and being mindful of what you have left and knowing the same thing as India will become Perth if you make no attitude changes.”

“And a white Australian has an expectation that they will move into a clean Australian standards clean not an Indian standard clean,” Pollitt continued. “Different if we moved to India then we would have to put up with the Indian standard. You have a right to your culture as do we and the cleaning of properties cannot be lowered to suit another culture. I have many diverse cultures renting and they all are expected to leave the properties fully clean.

Pollitt enjoys hiking, kayaking, swimming and playing golf and loves dog agility competitions. Here are 10 more things about her:

1. In 2002, she became a registered property manager through technical and further education (TAFE).
2. From September 2004 to December 2006, she worked for Des McLean Real Estate Property Force in Victoria Park, Western Australia as a property manager.
3. From December 2006 to March 2011, she worked for Century 21 Wentworth Mutual in Subiaco, Western Australia as an office manager.
4. In 2011, she completed a diploma in property services and gaining a real estate and business agents license and triennial certificate.
5. From April 2011 to May 2012, she worked for City-Life Residential Pty Ltd in Ascot, Western Australia as a property manager.
6. From May 2012 to December 2012, she worked for Celsius Property Group in East Victoria Park, Western Australia as a senior property manager.
7. She had an Australian business number (ABN) registered on August 12, 2012 and cancelled on January 1, 2015.
8. In January 2013, she started her first company Perth Rental Properties in Bassendean, Western Australia.
9. In January 2015, she rebranded Perth Rental Properties to Mavin Real Estate, which is based in Perth.
10. From January 2015 to April 2020, she worked with Rausmus Nielsen.

TIMELINE

2020

• In December 2020, after Kumar and Sharma vacated the house in Hocking, she told him that the house owner did not agree that the security deposit should be released in full.

2021

• In May 2021, she sent an email to Kumar after he disputed a cleaning bill deduction from his security deposit.
• In June 2021, she sent another email to Kumar and Sharma saying, “Firstly, I apologise if you believe I have been racist against you. That was never my intent. I compared the ingoing property condition report and photos with how the property was handed back, the same as is done for every tenant. After vacating more than 6 months ago you have both been strongly vocal about the process. Each and every attempt to resolve the issues has been an argument until I realised that due to differing views which I tried to explain in my last email and are not racist, and never intended to be racist. just the result of differences in culture and different life experiences by each party meaning that the situation is seen through differing lenses.”
• The email she sent to Kumar in May 2021 was submitted to The State Administrative Tribunal in Western Australia, which deemed her unfit to hold a real estate and business agents license for eight months beginning September 1, 2023. She agreed to undergo training and mentoring.