Business & Technology

Amazon delivery driver Itzel Ramirez punches Castro Valley, California woman, 67

Itzel Ramirez (©Alameda County Sheriff’s Office)
Itzel Ramirez (©Alameda County Sheriff’s Office)

Itzel Ramirez, 21, has been arrested by the Alameda County Sheriff’s Office. She was charged with battery causing serious bodily injury and elder abuse.

While working as an Amazon delivery driver, Ramirez was caught on camera physically assaulting a woman, 67, at the Vista Creek Apartments in Castro Valley, Alameda County, California, United States at around 6:00 p.m. on June 3, 2021. The victim, whose name was not released, is a tenant in the apartment complex owned by Doug Smith.

According to Smith, his tenant received an alert that her package had been delivered but when she went to the lobby, it was not there. After waiting for 15 minutes in the lobby, the elderly woman came back outside and saw Ramirez, who was dropping off packages.

When the elderly woman asked Ramirez where her package was, the Amazon driver allegedly said she would get it soon but according to the Alameda County Sheriff’s Office, the two had a verbal altercation over a discrepancy. Smith told KTVU, “I believe the Amazon driver said something about ‘your white privilege’ and my tenant said, ‘You don’t need to be a bitch about it,’ turned around and walked away.”

As seen in the video, the argument quickly turned physical. Ramirez repeatedly punched the elderly woman at least 10 times around the face and head.


After the assault, the victim entered the building and Ramirez followed, lugging two cartfuls of packages. The victim called 911 to report the assault and later that evening, Alameda County Sheriff’s deputies took Ramirez into custody at 22240 Center Street in Castro Valley, San Francisco Chronicle reported.

Ramirez was still in her Amazon uniform when she was arrested. Her bail was set at $100,000 and is set to be arraigned on June 7, 2021.

“This does not reflect the high standards we have for drivers who deliver our packages,” Amazon said in a statement obtained by KRON4 after Ramirez’s arrest. “We take these matters seriously and this individual is no longer delivering Amazon packages.”

9 replies »

  1. Certainly not the 67yo lady who verbally attack a person because she can’t get her alleged package soon enough (before the Amazon worker could get in the door fast enough to sort out her load). Well, “Karen” got what she deserved and should see an a**wuppin coming before she let that tongue loose on another person for no reason.


    • the driver is in jail and the woman will end up richer than she started. So I agree everyone is getting what they deserve. You sound like a complete fool.


      • She can’t sue for much. She can’t sue Amazon only the delivery company. Sounds like an L considering she’s old and frail


    • Hey, reject, you obviously didn’t read the article at all. I don’t care what happened. Words are words, and hitting someone in the back of the head for saying anything to you is super cowardly. The person learning a lesson here just lost her job and will be paying this elderly woman’s medical bills off a long time. No one deserves to hit be for words.


  2. Another disgusting example of America’s epidemic of rage and incivility. From the former president right down to the person in the street, decent manners and neighborliness are nonexistent from sea to shining sea.


  3. May this useless twat contract a horribly painful and incurable disease and die a slow, ugly death.


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